We’re sorry to see you go. If you just need a break, deactivation is usually the best option - it hides your presence without wiping your history. If you still want to permanently remove your account, we’ll guide you through that too.

Want to fix the problem without closing your account?

• Stop notifications (Change notification settings).
• Update your email / phone (If you’re locked out or getting the wrong messages).
• Get help from Support (We’ll troubleshoot with you).

If you still want to proceed, you can submit a request below—we’ll confirm it’s really you before anything happens.

If you Delete (Permanent):

• Your account data is permanently removed.
• Your personal data is deleted and cannot be recovered.
• This action is final once completed.

If you Deactivate your Personal Account

What happens:

• Your personal profile is hidden and not searchable
• Your sphere connections are paused (you won’t show as connected to others while inactive)
• Your connections and history are saved so you can restore them when you return
• You can reactivate instantly by logging back in

Important if you manage a Business Profile:
If your personal account is the only owner/admin of a Business Profile, deactivation will disconnect you from the Business Profile, and that Business Profile may become orphaned (no active owner).

• Your personal account data is permanently deleted
• You will be removed from search and your profile will no longer be accessible
• This action is irreversible

Important if you manage a Business Profile:
Deleting your personal account will remove you as the owner/admin. Any Business Profile you managed may become orphaned until it’s reclaimed or reviewed by our team.

To protect your data and your sphere connections, account closures are handled manually.

1. Submit the request form.
2. Confirm via your registered email.
3. We process the change and notify you when it’s complete.

Service-level expectation:

Within 48 hours, our Customer Service team will send a confirmation email to your registered Sphere of Six email address.

We won’t proceed without that confirmation.

If you can’t access your email:

Please contact Support before submitting—otherwise we can’t verify ownership.

Please complete the form below to begin the verification process. We’ll only use this information to confirm account ownership and process your request.

We’re sorry to see you go. If you just need a break, deactivation is usually the best option - it hides your presence without wiping your history. If you still want to permanently remove your account, we’ll guide you through that too.

• Your personal profile is hidden and not searchable.
• Your sphere connections are paused (you won’t show as connected to others while inactive).
• Your connections and history are saved so you can restore them when you return.
• You can reactivate instantly by logging back in.

Important if you manage a Business Profile:
If your personal account is the only owner/admin of a Business Profile, deactivation will disconnect you from the Business Profile, and that Business Profile may become unclaimed (no active owner).

• Your personal account data is permanently deleted
• You will be removed from search and your profile will no longer be accessible
• This action is irreversible

Important if you manage a Business Profile:
Deleting your personal account will remove you as the owner/admin. Any Business Profile you managed may become orphaned until it’s reclaimed or reviewed by our team.

To protect your data and your sphere connections, account closures are handled manually.

1. Submit the request form.
2. Confirm via your registered email.
3. We process the change and notify you when it’s complete.

Service-level expectation:

Within 48 hours, our Customer Service team will send a confirmation email to your registered Sphere of Six email address.

We won’t proceed without that confirmation.

If you can’t access your email:

Please contact Support before submitting—otherwise we can’t verify ownership.

Please complete the form below to begin the verification process. We’ll only use this information to confirm account ownership and process your request.